How to send your client a Web-Link (to the Client Portal)

By default your programme will be sent to your client as a PDF attachment. You also have the option of making the programme available to your client online by including a Web-Link with the e-mail. When your client clicks the web-link in their e-mail their rehab programme will be opened in a webpage. Their Client Portal will display their full programme online.

Also displayed in the Client Portal will be your logo, a link to your website (if you have saved your website URL in the PROFILE section) and a contact link for correspondence with you. To include a web-link with your e-mailed programme, follow these steps:

1. Login to The Rehab Lab

Go to The Rehab Lab login screen and enter your username and password. After clicking the 'LOGIN TO THE REHAB LAB' button, The Rehab Lab's main screen will open. This is the EXERCISE SEARCH screen.

2. Create a rehabilitation handout

Find the exercises and information sheets you would like to add to your programme and add them to the PROGRAMME CONTENTS column on the right of the screen. For more in-depth information on how to create a rehabilitation programme on The Rehab Lab, please read our how-to-guide at the link below:

How to create a rehab programme

3. Select your programme layout and enter your e-mail content

Now you have added all your desired exercises and/or information sheets to the PROGRAMME CONTENTS column you are now ready to e-mail your programme. Click the blue EMAIL PROGRAMME button, this is the blue envelope icon located at the bottom of the PROGRAMME CONTENTS column.

This will open the E-MAIL YOUR PROGRAMME window. This window allows you to configure the layout of your programme and enter the recipient's e-mail address and the e-mail subject and message.

For a more in-depth explanation of the 'E-mail Your Programme' window, please refer to our How-To-Guide on the subject here.

4. Select the 'Send Web-Link' checkbox

By default your programme will be sent to your client as a PDF attachment. To include a web-link in your client's e-mail and make the Client Portal available for the current programme, select the 'SEND WEB-LINK' check-box (so the a green tick appears).

5. Send your e-mail

Once you are happy with your programme layout and the content of your e-mail, you can send your e-mail. To do this, click the green E-MAIL PROGRAMME button located at the bottom-right of the window.

Your client has now been e-mailed their rehab programme (as a PDF attachment) with a web-link so they can view their programme online. The e-mail they receive will look like this:

note: This web-link will remain active for 6-months from the date it was sent.

What does your client see when they visit the Client Portal?

When your client clicks the web-link in their e-mail, their rehab programme will be opened in a webpage (view this How-To-Guide to see a Client Portal example).

The Client Portal webpage will display the client's full programme. Also displayed in the Client Portal is your logo, a link to your website (if you have saved your website URL in the PROFILE section) and a contact link specific to your e-mail address.

note: Client Portal pages remain viewable for 6-months. After this time, the programme will no longer be able to be viewed online and a new web-link will need to be sent.

To learn about creating rehab programmes or using default and alternate headings, click an appropriate link below:

How to create a rehab programme
How to use alternate programme headings
How to save default programme headings
How to save default e-mail settings