Welcome to www.therehablab.com, The Rehab Lab Limited's website (the "Site") and patient handout creation application software (the "Software"). The Rehab Lab Limited, together with its subsidiaries and affiliates (collectively referred to as "The Rehab Lab") provide you with access and use of the Site, Software and our on-line services subject to your compliance with the terms and conditions set out below, and all policies and guidelines appearing on the Site and Software which are hereby incorporated into the agreement by this reference and jointly referred to as this "Agreement". PLEASE READ THIS AGREEMENT CAREFULLY.
When accessing, browsing, using the Site and Software or any of our on-line services, you agree to be bound by the terms and conditions of this Agreement. This Agreement does not alter in any way the terms or conditions of any other agreement you may or will have with The Rehab Lab. The Rehab Lab reserves the right to change or modify any of the terms and conditions or any policy or guideline comprising this Agreement at any time and in its sole discretion. If this Agreement is changed, we will post the new terms on the Site and change the version number accordingly. Any changes or modifications will be effective upon posting of the revised Agreement on the Site, and your access to and use of the Site and Software following the posting of the revised Agreement will constitute your acceptance of it.
The Rehab Lab grants you a limited license to access and make personal, non-commercial use only of the Site and Software for the purpose of creating customised patient rehabilitation programmes and educational and instructional handouts according to the provisions contained herein and subject to payment of the applicable subscription fees. Any other copying, redistribution, retransmission or publication of any downloaded material is strictly prohibited without the express written consent of The Rehab Lab. Such grant does not include, without limitation: (a) any sale, resale or commercial use of the Site or it's content, or the Software or it's content; (b) the collection and use of any product or service listings or descriptions; (c) making derivative uses of the Site or Software and it's contents; or (d) use of any data mining, robots, or similar data gathering and extraction methods. Except as noted above, you are not conveyed any rights or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright or proprietary right of The Rehab Lab or any third party.
You may not use, frame or utilize framing techniques to enclose any trade mark of The Rehab Lab, logo or other proprietary information (including the images found at this Site or in this Software, the content of any text or the layout/design of any page or form contained on a page) without The Rehab Lab's express written consent. Further, you may not use any meta tags or any other "hidden text" utilizing The Rehab Lab name, trade mark or product name without The Rehab Lab's express written consent.
If you use any part of the Site or Software that requires a username or password, then you are responsible for maintaining the confidentiality of that username and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In the event the confidentiality of your account details or password is compromised in any manner, you should notify The Rehab Lab immediately by e-mailing The Rehab Lab support staff at support@therehablab.com. The Rehab Lab reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and Software and your account including, without limitation, terminating your account, changing your password or requesting additional information to authorize transactions on your account.
Notwithstanding the above, The Rehab Lab may rely on the authority of anyone accessing your account or using your password and under no circumstances shall The Rehab Lab be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction of The Rehab Lab under this provision, (ii) any compromise of the confidentiality of your account or password and (iii) any unauthorized access to your account or use of your password. Any unauthorized use of this Site or Software will terminate the license granted under this Agreement and may violate any applicable laws including copyright, trademark (including trade dress), and communications regulations and statutes. The Rehab Lab reserves the right to prosecute all violators to the fullest extent of the law.
The Rehab Lab Site and Software is intended for use by licensed health care professionals. The Rehab Lab Site and Software is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Consumers who use the Site or Software do so at their own risk. Individuals with any type of medical condition are specifically cautioned to seek professional medical advice before beginning any sort of health treatment. For medical concerns, including decisions about exercise rehabilitation programmes, medications and other treatments, users should always consult their physician or other qualified healthcare professional. The Rehab Lab is not responsible for any health problems or injuries that may result from use of any of the training programs, information, products, or events you learn about through The Rehab Lab Site or Software.
The Site and Software includes information and databases intended for use by healthcare professionals. The Software does not give professional advice. Physicians and other healthcare professionals who use the Software and Site should exercise their own clinical judgment as to the information provided.
You expressly acknowledge and agree that The Rehab Lab shall not be responsible for any damage, loss, or injury to persons or property caused, or alleged to have been caused, directly or indirectly, by any exercise, exercise programme, instruction, information, product, or ideas provided, suggested or referenced on the Site or Software. No advice or information, whether oral or written, obtained by you from the Site or Software shall create any warranty not expressly made in the Agreement.
You may use the Site only for the purposes set out in the License and Site Access clause. While The Rehab Lab has no obligation to monitor the Site or Software and is not responsible for the accuracy of any content or data uploaded onto the Site or Software, The Rehab Lab reserves the right to delete, move, edit, refuse or take other appropriate action with respect to such content or data which The Rehab Lab, in its sole discretion, deems objectionable or otherwise in violation of this Agreement, including denying access to the Site and Software to anyone at anytime. All persons are hereby notified that use of the Site and Software constitutes consent to such actions, monitoring and auditing.
You hereby certify to us that you are at least 18 years old. Use of the Site by children under the age of 18 years is strictly prohibited.
The rights granted under this Agreement are effective only upon payment of the subscription fees, which are strictly non-refundable other than as expressly provided herein. The term "annual subscription" is defined as one 12-month, calendar-year period. An annual subscription terminates automatically at the conclusion of each 12-month period. The term "biannual subscription" is defined as one 6-month period. A biannual subscription terminates automatically at the conclusion of each 6-month period. The term "quarterly subscription" is defined as one 3-month period. A quarterly subscription terminates automatically at the conclusion of each 3-month period.
All content on this Site and Software, including, without limitation, The Rehab Lab's logos, trade marks, inventions, ideas, trade secrets, the "look and feel" of the Site and Software, its colour combinations, layout, designs, text, pictures, and all other graphical elements, sound files and other files, and the selection and arrangement thereof ("Materials") and all proprietary rights in the Materials are the sole and exclusive property of The Rehab Lab. Except as expressly stated in this Agreement or in any other agreement you may have with The Rehab Lab, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including (but not limited to) electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of The Rehab Lab. Permission is granted to display, copy, distribute and download the Materials on this Site and Software for personal, non-commercial and informational use only; provided that, you may not, without the permission of The Rehab Lab, (a) copy, publish, or post any Materials on any computer network or broadcast or publications media, (b) modify the Materials, and (c) remove or alter any copyright and other proprietary notices contained in the Materials.
The Rehab Lab respects the intellectual property of others. If you believe that your work has been copied and has been posted to this Site in a way that constitutes copyright infringement, please notify The Rehab Lab immediately, in writing, and provide the following information:
A description of the copyrighted work that you claim has been infringed;
A description of the location in the Site of the material that you claim has been infringed;
Your address, telephone number and e-mail address;
Your statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
Your statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Notices of claims of copyright infringement on this Site should be sent to:
The Rehab Lab Limited,
19 MacPherson St,
Meadowbank,
Auckland 1072,
New Zealand
Attention: Legal Department
The Rehab Lab® and The Rehab Lab Logo device and all other The Rehab Lab trade and service marks and logos are either trade marks, service marks or registered trade and service marks of The Rehab Lab or its authorised agents, and may not be copied, imitated or used, in whole or in part, without the prior written permission of The Rehab Lab. All The Rehab Lab products and services described in and offered on this Site and Software and content of this Site and Software including page headers, The Rehab Lab custom graphics, button icons, and scripts are the copyright and / or service marks, trademarks, and/or trade dress of The Rehab Lab and may not be copied, imitated, or used, in whole or in part, without the prior written permission of The Rehab Lab. The Rehab Lab's trade marks, service marks and trade dress may not be used in any manner that is likely to cause confusion amongst the public or in any manner that disparages or discredits The Rehab Lab. All other trademarks, service marks, registered trademarks, product and service names and company names or logos that appear on the Site and Software are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Rehab Lab.
All access to and use of the services and Materials available on the Site and Software, including online data communication services, is governed by and subject to the following operating and acceptable use policies. The Rehab Lab has the right, but not the obligation, to suspend or terminate your access and use of the Site and Software and related services and Materials at any time, and block or remove any communications and materials that The Rehab Lab believes in its sole discretion may violate applicable law, these operating and acceptable use policies or a third party's rights. By using the Site or Software, you agree not to do any of the following:
Use a "Single User Subscription" of the Software on more than 1 computer simultaneously;
Use a "Small Clinic Subscription" of the Software on more than 3 computers simultaneously;
Use a "Small Clinic Subscription" of the Software at more than one geographical location at any one time;
Use a "Large Clinic Subscription" of the Software on more than 8 computers simultaneously;
Use a "Large Clinic Subscription" of the Software at more than one geographical location at any one time.;
Use a "2-User Subscription" of the Software on more than 2 computers simultaneously;
Use a "2-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "3-User Subscription" of the Software on more than 3 computers simultaneously;
Use a "3-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "4-User Subscription" of the Software on more than 4 computers simultaneously;
Use a "4-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "5-User Subscription" of the Software on more than 5 computers simultaneously;
Use a "5-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "6-User Subscription" of the Software on more than 6 computers simultaneously;
Use a "6-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "7-User Subscription" of the Software on more than 7 computers simultaneously;
Use a "7-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "8-User Subscription" of the Software on more than 8 computers simultaneously;
Use a "8-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "9-User Subscription" of the Software on more than 9 computers simultaneously;
Use a "9-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "10-User Subscription" of the Software on more than 10 computers simultaneously;
Use a "10-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "Multi-User Subscription" (defined as a subscription with greater than 10-users) of the Software simultaneously on more than the number of computers allocated to you at the time of subscription or as specified in the quote or in correspondence to you prior to purchasing the subscription;
Use a "Multi-User Subscription" of the Software at more than one geographical location at any one time.;
Use a "Multi-User, Multi-Location Subscription" of the Software simultaneously on more than the number of computers allocated to you at the time of subscription or as specified in the quote or in correspondence to you prior to purchasing the subscription;
Use a "Multi-User, Multi-Location Subscription" of the Software at more than the specified number of geographical locations allocated to you at the time of subscription or as specified in the quote or in correspondence to you prior to purchasing the subscription.;
Save the Software to Your hard disk or other storage medium;
Permit people other than you (the user or subscriber of the Site and/or the Software) to use the Software;
Copy, print, edit, distribute or display any information, in any way, that has been created using the Software after your yearly subscription period has expired;
Copy, print, edit, distribute or display any information, in any way, that has been created using the Software after your free trial period has concluded;
Upload in order to display or make available to people other than you, a rehabilitation programme or information sheet created using The Rehab Lab Software, to a network or web server without the express written permission of The Rehab Lab;
Publish or otherwise disseminate the username and/or password provided to You by The Rehab Lab;
Copy, modify, reverse engineer, disassemble, redistribute, republish or adapt the Software;
Make derivative works based on the Software;
Publish or otherwise disseminate the Software;
Delete any author attributions, legal notices, or proprietary designations or labels that you upload;
Manipulate or otherwise display the Site or any of it's content by "deep linking" or "framing" or similar navigational technology;
Violate The Rehab Lab's security mechanisms, access any data or server you are not authorized to access; or otherwise breach the security of the Site or corrupt the Site in any way;
Use the Site in any manner that adversely affects the availability of its resources to other users;
Transmit any material that contains a virus or corrupted data;
Upload to, distribute or otherwise publish through this Site or Software any message, data, information, text or other material ("Content") that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory, discriminatory or otherwise injurious to third parties;
Upload or transmit any content that would constitute or encourage a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law;
Upload or transmit any content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of The Rehab Lab or any third party. Infringement may result from the unauthorized copying and posting or distributing pictures, logos, software, articles, music, or videos. By posting anycontent, you represent and warrant that you have the lawful right to distribute and reproduce suchcontent;
Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity or interfere with other users of the Site and Software. Unless you are participating in an area of the Site or Software that requires or allows anonymity, you are required to use your real name in online communications;
Without The Rehab Lab's prior written permission, publish or upload any unsolicited promotions, goods or services, commercial solicitation or post or transmit any advertising, promotional materials or any other solicitation of other users of the Site or Software for goods or services except in those areas (e.g., a classified bulletin board) that are designated for such purpose;
Disseminate or host harmful content including without limitation, viruses, Trojan horses, worms, time bombs, zombies, cancelbots, or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information; and/or send unsolicited email messages.
The Rehab Lab will use its reasonable endeavours to ensure the Site and Software is free from unauthorised content or content that infringes this Agreement. However, The Rehab Lab takes no responsibility and assumes no liability for any content uploaded by you or any third party.
The Rehab Lab reserves the right but does not assume the obligation to strictly enforce this Agreement including, without limitation, by issuing warnings, suspension or termination of service, and/or removal, screening or editing of uploaded data, self help and active investigation, litigation and prosecution in any court or appropriate venue. The Rehab Lab may access, use and disclose transaction information and content as necessary to comply with any law or legal requirement (e.g., a lawful subpoena); enforce or apply our customer agreements; to initiate, render, bill, and collect for services; to protect The Rehab Lab's rights or property, or to protect users of the Site and Software from fraudulent, abusive, or unlawful use of, or subscription to, such services. Any indirect or attempted violations of this Agreement by you, and actual or attempted violations by a third party on your behalf, shall be considered violations of this agreement by you.
You remain solely liable for any data or other information you upload or transmit to this Site or Software. You agree to indemnify and hold harmless The Rehab Lab from any claim, action, demand, loss, or damages (including legal fees) made or incurred by any third party arising out of or relating to your conduct, your violation of this Agreement, or your violation of any rights of a third party.
For more information on the third-party vendors The Rehab Lab uses to deliver our Software, please refer to our GDPR Policy.
The Rehab Lab may provide hyperlinks to products (downloadable plug-ins) or services offered by third parties that are not affiliated with The Rehab Lab. Except for The Rehab Lab-branded information, products or services that are specifically identified as being supplied by The Rehab Lab, The Rehab Lab does not control or endorse any information, products or services appearing on or accessible through the Site or the Software in any way. The Rehab Lab is not responsible for examining or evaluating, and makes no warranties with respect to the offerings of any of these businesses or individuals or the content of their Web sites. The Rehab Lab does not assume any responsibility or liability for damage to your computer software or hardware as a result of downloading or installing any third party product or for the actions, product, and content (including pop ups, hyperlinks and downloadable plug-ins) of any other third party website. You should carefully review the privacy statements and other conditions of use of each such third party website.
The Rehab Lab, when offering information, products or services on the Site and Software attempts to be as accurate as possible. However, The Rehab Lab does not warrant that information, product and service descriptions or other content of the Site and Software is accurate, complete, reliable, current, or error-free. Despite our efforts, it is possible due to computer or other error or cause that a product or service offered on the Site and Software may be mispriced or contain an inaccuracy in its description. In the event The Rehab Lab determines that a product or service is mispriced or contains an inaccurate description, The Rehab Lab reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error, including without limitation cancelling your subscription or order. The Rehab Lab agrees to notify you if it does so. You agree to notify The Rehab Lab immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products or services you order through the Site or Software and comply with any corrective action taken by The Rehab Lab.
Communications made through the Site's email and messaging system shall in no way be deemed to constitute legal notice to The Rehab Lab or any of its officers, employees, agents or representatives, with respect to any existing or potential claim or cause of action against The Rehab Lab or any of its agencies, officers, employees, agents or representatives.
Links to the Site and Software. You are granted a limited, nonexclusive right to create a hypertext link to the home page of the Site (www.therehablab.com) or directly to the Software home page (www.therehablab.com/login) provided such link does not portray The Rehab Lab or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner. You may not use any The Rehab Lab logo or other proprietary graphic or trademark of The Rehab Lab to link to this Site or Software without the express written permission of The Rehab Lab. This limited right may be revoked at any time without notice.
Third-Party Links. The Rehab Lab makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of third party Web sites or services accessible by hyperlink from this Site, or third party Web sites linking to this Site or Software. Such linked Web sites are not under the control of The Rehab Lab and The Rehab Lab is not responsible for the content of any such linked Web site or any link contained in a linked Web site, or any review, changes or updates to such Web sites. The Rehab Lab provides these links to you only as a convenience, and the inclusion of any link does not imply any affiliation, endorsement, or adoption by The Rehab Lab of the Web site or any information contained therein. When leaving the Site, you should be aware that this Agreement no longer applies, and, therefore, you should review the applicable terms and policies, including privacy and data gathering practices, of that Web site. We strongly advise you to review the Privacy Policies of each site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of e-mail, uploads or submissions to The Rehab Lab, or postings to or on the Site, are non-confidential (provided that personal information provided on non-public areas of the Site is subject to The Rehab Lab's privacy policy and you grant The Rehab Lab a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such materials throughout the world in any media now known or developed in the future with or without acknowledgment to you in The Rehab Lab's sole discretion and without compensation to you. You agree that you shall have no recourse against The Rehab Lab for any alleged or actual infringement or misappropriation of any proprietary right in your submitted materials and that the submission of any such materials to The Rehab Lab, including the posting of materials to any forum or interactive area on the Site or Software, irrevocably waives any and all "moral rights" in such materials. You represent and warrant that you own or otherwise control all of the rights to the material that you post; that the material is accurate; that use of the material you supply does not violate this Agreement or any third party intellectual property rights and will not cause injury to any person or entity; and that you will indemnify The Rehab Lab for any loss or damage incurred by The Rehab Lab as a result of any claim arising from the material you supply.
Warranty Disclaimer: This Site and Software and the Materials on it are provided by The Rehab Lab on an "as is" and "as available" basis. The Rehab Lab disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, materials, content, services and products on the Site and Software. The Rehab Lab does not represent or warrant that the operation of this Site and Software or the Materials in this Site and Software are accurate, complete, reliable, current, error-free, subject to correction or that any such materials available for download from the site are free of infection or viruses, worms, trojan horses or other code that manifests contaminating or destructive properties. The Rehab Lab is not responsible for typographical errors or omissions relating to pricing, text, or photography. While The Rehab Lab attempts to ensure your access and use of the site is safe, The Rehab Lab cannot and does not represent or warrant that this Site and Software or its server(s) will be error-free, uninterrupted, free from unauthorized access (including third party hackers or denial of service attacks) or otherwise meets your requirements.
User's Responsibility And Risk: It is your sole responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided on or through the Site and Software or on the Internet generally.
You expressly agree that use of this Site and Software, including all content, data or software distributed by, downloaded or accessed from or through this Site and Software, is at your sole risk and responsibility. Any reliance upon any advice, opinion, statement or other information displayed or distributed through the Site and Software is at your sole risk. The Rehab Lab reserves the right, in its sole discretion, at any time and without notice, to change any and all content contained on this Site and Software, correct any errors or omissions in any portion of the Site and Software or to deny access to the Site and Software to anyone at anytime. The Rehab Lab shall have no liability arising from your reliance upon the information provided on the Site and Software. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation by The Rehab Lab. The Rehab Lab shall have no liability to you for usage charges related to any device that you use to access the Site and Software or use The Rehab Lab services, including, without limitation, usage charges for mobile telephones, Palm OS devices, Windows CE devices, car navigation systems, pagers, Smartphones and other devices, whether wireless, wireline, requiring cradle synchronization or otherwise.
You agree to indemnify and hold The Rehab Lab and its subsidiaries, affiliates, officers, directors and employees, harmless from any claim or demand, including reasonable legal costs, made by any third party due to or arising out of your use of the Site or Software, violation of this Agreement, or the infringement by you, or any other user of your member name or password, of any intellectual property or other right of any person or entity.
The provisions of the paragraphs entitled Third-Party Products and Services, Product and Service Descriptions and Pricing, Disclaimers, Limitation of Liability, and Indemnification are for the benefit of The Rehab Lab and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Site. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
This Agreement may be terminated by either party without notice at any time for any reason. You may no longer access or use the Site or Software after this Agreement has been terminated. The provisions of the paragraphs entitled Copyright, Trademarks and Service Marks, Third Party Products and Services, Submissions, Disclaimers, Limitation of Liability, Indemnity, Third Party Rights, Termination, Enforceability and Admissibility and Miscellaneous shall survive any termination of this Agreement. Your obligations to pay outstanding subscription fees shall survive any termination of this Agreement.
This Agreement will be: (a) deemed for all purposes to be a "writing" or "in writing," and to comply with all statutory, contractual, and other legal requirements for a writing; (b) legally enforceable as a signed writing as against the parties subject to the electronic documents; and (c) deemed an "original" when printed from electronic records established and maintained in the ordinary course of business. Electronic documents introduced as evidence in any judicial, arbitration, mediation or administrative proceeding will, if established and maintained in the ordinary course of business, be admissible to the same extent as business records in written form that are similarly established and maintained.
Non Waiver: The Rehab Lab's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right and shall not prevent The Rehab Lab from subsequently requiring strict compliance with this Agreement.
Modification: Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement.
Assignment by The Rehab Lab: The Rehab Lab may assign its rights and duties under this Agreement to any party at any time without notice to you.
Severability: If any provision of this Agreement shall be deemed unlawful, void, or unenforceable for any reason, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
Governing Law: This Agreement is governed by the laws of New Zealand. You irrevocably and unconditionally consent and submit to the exclusive jurisdiction of the courts of New Zealand over any suit, action or proceeding arising out of this Agreement. Any cause of action or claim you may have with respect to the Site or Software must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.
The Rehab Lab respects and pledges to protect your privacy consistent with this Site's posted Privacy Policy. Please see The Rehab Lab's Privacy Policy for further details.
The Rehab Lab has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: therehablab.com
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and monitor logins. However, when logging session activity, your IP address is anonymised, concealing part of the full IP address in order to protect your privacy.
Our site's registration forms requires users to give us contact information (like their name and email address). We use customer contact information from the registration forms to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary (for example, but not limited to, informing paying users and users on a free trial-period of the software about useful features of the software; the impending expiration of a user's subscription period; the impending expiration of users on a free trial-period of the software; the expiration of a user's subscription period; the expiration of users on a free trial-period of the software; changes and updates made to the software; maintenance of the website or software and it's impact on users). Users may opt-out of receiving future mailings; see the choice/opt-out section below.
This site contains links to other sites. The Rehab Lab is not responsible for the privacy practices or the content of such Web sites.
Our site uses an order form for customers to request products and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.
To ensure you get the best experience on our website, we use cookies and similar tracking technologies to keep track of your shopping cart, your selections when requesting a subscription quote and for session management when you are logged into The Rehab Lab Software.
Cookies are small text files with small amounts of data which may include an anonymous unique identifier. These cookies are temporarily stored on your browser. Tracking technologies also used are tags and scripts which are used to collect and track information and to improve and analyse the services we provide.
If you wish, you can change your browser settings to block or remove cookies at any time. However, if you do not accept cookies, some vital functions of our Software will not function.
Examples of the cookies we use:
Session Cookies: The Rehab Lab uses session cookies in the operation our software. These cookies are vital in order for The Rehab Lab Exercise Prescription software to function correctly.
Preference Cookies: We use preference cookies to remember your preferences and various settings when requesting subscription quotes and using our shopping cart.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Data at Rest: User profile data at rest is stored using industry-standard AES-256 encryption algorithms.
Data in Transit: Data in transit between an end-user and The Rehab Lab is encrypted using TLS 1.3 and 1.2 (with a minimum TLS 1.2).
Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Economic Ardlea (EEA), you have certain data protection rights. The Rehab Lab aims to take reasonable steps to allow you to correct, edit, delete, or limit the use of your personal data. If you wish to be informed what personal data we hold about you, or if you would like that data to be removed from our systems, please contact The Rehab Lab Support.
To read more about your rights under the GDPR, please view our GDPR Policy.
Our site provides users the opportunity to opt-out of receiving communications from us. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
You can send email to:
support@therehablab.com
You can send mail to the following postal address:
The Rehab Lab Limited,
19 MacPherson St,
Meadowbank,
Auckland 1072,
New Zealand
For changing and modifying information previously provided, please use the contact information provided above.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact info@therehablab.com.
Terms and Conditions & Privacy Policy Version 2.2